Dispatcher of the year honored

For The Madera Tribune

Alexis Palacios.


Alexis Palacios was recognized at a Madera County Board of Supervisors meeting as MCSO’s 2020 Dispatcher of the Year.

She was awarded this distinction based on her superior performance above and beyond normal expectations during a ceremony at the Board of Supervisors in March.

Throughout the last year, Palacios was involved in several critical incidents, most notably an officer-involved shooting and the catastrophic Creek Fire.

During these high stress events, she remained even-tempered and calm while demonstrating extreme professionalism to both her colleagues and the public.

Alexis has served as a 911 dispatcher at the Madera County Sheriff’s Office since July of 2013. She currently serves as a Communications Training Officer, and is an active member of the training program. She consistently offers suggestions and ideas to enhance the daily operations while educating new hires in this fast-paced field.

Palacios is a longtime Madera resident and attended both Ripperdan Elementary and Madera High School. Before starting her career at MCSO, she was a Community Service Officer with the Fresno Police Department for nine years and a cadet for a year.

She has been married to her husband Jose for four years and has one son, 14-year-old Isaiah. During her time off she loves to craft, spend time with her friends and family, and watch her son play football. And of course, she loves the Dodgers.