Writer is upset at the Post Office

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webmaster | 10/08/12

Seldom do I get irritated enough to write a letter to the editor, but I have a situation that has come up with the U.S. Postal Service.

I am having difficulty walking to the curb to receive my mail. I have a leg fracture. Since I have to stay off it as much as possible it is irritating to go to the curb and find the box with a pink slip that says “box full.”. Then the mail goes back to the Post Office, and you have to get a friend to go to the Post Office and retrieve the mail for you.

I wrote to the postmaster explaining my problem (with my name, address and telephone number). The next day the mail was placed at my door. The next day I again received a pink slip (box full).

My children work out of town, and it is impossible for them to retrieve mail; the “open” hours are 9 a.m. to 5 p.m.

My next step was to attach an old-fashioned mail box with instructions, “magazines only.”

This morning I called the Post Office and asked for the postmaster, but the lady assured me that she could help me, so I unloaded on her.

I was informed that the new box for the magazines was illegal.

I told her I was trying to make it easier to receive my mail. She informed me that I needed a physician to reaffirm my condition and I could have my daughters or neighbors retrieve my mail.

How come my old postman had to retire? (He knew what customer service was all about.)

Paula Baraldi,
Madera

 

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