Non-emergency services will not be covered in 2014, officials say
Senior citizens who have health insurance through Humana Medicare will need to switch to another provider or head outside the county for non-emergency services next year, Madera Community Hospital officials said, as the hospital has chosen to terminate its contract with the Kentucky-based company.
Starting Jan. 1, MCH will not provide x-rays, lab tests, or other non-emergency services to senior citizens who have coverage through Humana’s Medicare-replacement plans, said Mark Foote, the hospital’s finance director.
Foote said the decision to drop Humana at the hospital was made because of the company’s continued poor service since it came to Madera in the beginning of 2012.
“From the beginning we and other providers in the area have had a tough time with Humana on getting contracted, getting all of us listed in their directories, getting paid on time, it’s been a real hassle,” Foote said. “There’s a long list of issues we’ve talked with them about resolving and they’ve just done a poor job of it.” ...